HostExcellence: MySQL401 Server is Down.

Our System Administrators detected an error with the RAID array on MySQL401.

RAID refers to “redundant array of independent disks”, a technology that allows us to achieve high levels of data storage reliability. It does this by arranging the devices into an array protecting against drive failure. All data is shared across multiple drives with enough duplicated info (parity data) that if a single drive fails, the RAID can rebuild the lost information on another spare drive in the array.

System Administration Investigation revealed that a drive in the array failed and before the raid could be rebuilt on the spare another drive in the array failed and we lost parity data. We are recreating this server using data from the most recent backup performed ay 28th.

Accounts will come online as they are recreated on the new server.

Read the original post here


WebHostsStatus.com info on HostExcellence

HostExcellence: MySQL401 Server is Down

Our System Administrators detected an error with the RAID array on MySQL401.

RAID refers to “redundant array of independent disks”, a technology that allows us to achieve high levels of data storage reliability. It does this by arranging the devices into an array protecting against drive failure. All data is shared across multiple drives with enough duplicated info (parity data) that if a single drive fails, the RAID can rebuild the lost information on another spare drive in the array.

System Administration Investigation revealed that a drive in the array failed and before the raid could be rebuilt on the spare another drive in the array failed and we lost parity data. We are recreating this server using data from the most recent backup performed May 28th.

Read the original post here


WebHostsStatus.com info on HostExcellence

HostExcellence: MySQL401 Server is Down – Resolved

Our System Administrators detected an error with the RAID array on MySQL401.

RAID refers to “redundant array of independent disks”, a technology that allows us to achieve high levels of data storage reliability. It does this by arranging the devices into an array protecting against drive failure. All data is shared across multiple drives with enough duplicated info (parity data) that if a single drive fails, the RAID can rebuild the lost information on another spare drive in the array.

System Administration Investigation revealed that a drive in the array failed and before the raid could be rebuilt on the spare another drive in the array failed and we lost parity data. We are recreating this server using data from the most recent backup performed May 28th.

Read the original post here


WebHostsStatus.com info on HostExcellence

HostExcellence: Shared Phone Support Resolved.

We are currently experiencing issues with the phone system within our shared support offices. The vendor has been contacted and we are working to restore these services as soon as possible. Updates will be provided as they become available.

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WebHostsStatus.com info on HostExcellence

HostExcellence: Shared Phone Support – Resolved

We are currently experiencing issues with the phone system within our shared support offices. The vendor has been contacted and we are working to restore these services as soon as possible. Updates will be provided as they become available.

Read the original post here


WebHostsStatus.com info on HostExcellence

HostExcellence: Shared Phone Support

We are currently experiencing issues with the phone system within our shared support offices. The vendor has been contacted and we are working to restore these services as soon as possible. Updates will be provided as they become available.

Read the original post here


WebHostsStatus.com info on HostExcellence

HostExcellence: Ordering Wizard maintenance

On Monday, May 30th at 4:00AM EDT we will be performing a brief maintenance on our PCI Environment.  The maintenance is only expected to last for a total of 5 minutes and will have minimal customer impact.

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WebHostsStatus.com info on HostExcellence

HostExcellence: Ordering Wizard maintenance – Complete

On Monday, May 30th at 4:00AM EDT we will be performing a brief maintenance on our PCI Environment.  The maintenance is only expected to last for a total of 5 minutes and will have minimal customer impact.

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WebHostsStatus.com info on HostExcellence

HostExcellence: Mail Server Queues

Some of our mail servers are experiencing higher-than-normal queues for sending Email.  We are investigating the issue.  Here are the servers currently affected:

smh01.opentransfer.com
smh02.opentransfer.com
smh03.opentransfer.com

These servers work with mail which is being sent from websites, not mail clients or webmail.

Read the original post here


WebHostsStatus.com info on HostExcellence

HostExcellence: Mail Server Queues – Resolved

Some of our mail servers are experiencing higher-than-normal queues for sending Email.  We are investigating the issue.  Here are the servers currently affected:

smh01.opentransfer.com
smh02.opentransfer.com
smh03.opentransfer.com

These servers work with mail which is being sent from websites, not mail clients or webmail.

Read the original post here


WebHostsStatus.com info on HostExcellence