HostExcellence: Incoming Shared and Cloud Phone Support Down – Resolved

Currently at this time we are having trouble with our inbound phone lines for Cloud and shared support. We apologize for any delays. Please feel free to contact us by live chat or ticket.

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HostExcellence: Webmail Unavailable – Resolved

Our administrators are currently investigating issues with accessing mail via the Horde Web Mail portal. At this time customers may not be able to access their mail via Horde.

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HostExcellence: Mail 400 – FSCK

Our administrators have found an issue with the server and will be performing maintenance. Currently the server is under File System Check(FSCK).

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WebHostsStatus.com info on HostExcellence

HostExcellence: Mail 400 – FSCK – Resolved

Our administrators have found an issue with the server and will be performing maintenance. Currently the server is under File System Check(FSCK).

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WebHostsStatus.com info on HostExcellence

HostExcellence: Webmail Maintenance

Our webmail is currently experiencing issues and Horde is not available, at this time. Our system administrators are working on maintenance of one of the webmail nodes, in order to get webmail back up and running.

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HostExcellence: Webmail Maintenance – Resolved

Our webmail is currently experiencing issues and Horde is not available, at this time. Our system administrators are working on maintenance of one of the webmail nodes, in order to get webmail back up and running.

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HostExcellence: International Fathom Issue

We are currently experiencing a brief issue with our phone system and are unable to make direct calls to international customers. Fathom, our phone system provider, is aware of the issue and working on a solution.

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HostExcellence: International Fathom Issue – Resolved

We are currently experiencing a brief issue with our phone system and are unable to make direct calls to international customers. Fathom, our phone system provider, is aware of the issue and working on a solution.

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HostExcellence: IIS502 Urgent Maintenance – FSCK

Our administrators have restarted iis502 for urgent maintenance and is currently under a File System Check – FSCK. Services may be slow or unavailable during this time.

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HostExcellence: Live Chat Maintenance – July 19th 12:00AM to 01:00AM

Our live chat provider will be performing maintenance on July 19th from midnight to 1AM EDT. During this time live chat services will be unavailable. If you require any assistance during this time, please feel free to contact our phone support or create a ticket at hostexcellence.com/support

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