HostExcellence: Emergency Maintenance – mysql1004 – Resolved

The systems administrators have brought the mysql1004 down for emergency maintenance.

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HostExcellence: Urgent Network Maintenance

Our networking team reports issues with a switch providing network connectivity to some web and MySQL servers. They have attempted to reset the switch but determined it has to be replaced. They are performing maintenance to replace it and expect services to return normally, with no data loss, soon.

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HostExcellence: Urgent Network Maintenance – Resolved

Our networking team reports issues with a switch providing network connectivity to some web and MySQL servers. They have attempted to reset the switch but determined it has to be replaced. They are performing maintenance to replace it and expect services to return normally, with no data loss, soon.

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HostExcellence: web419 – FSCK(File System Check)

Our system administrators have detected an issue with this server. The server is being restarted and is now doing a mandatory file system check (FSCK). During this time the web server will be unavailable, meaning that websites hosted on the server will not be working.

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HostExcellence: web419 – FSCK(File System Check) – Resolved

Our system administrators have detected an issue with this server. The server is being restarted and is now doing a mandatory file system check (FSCK). During this time the web server will be unavailable, meaning that websites hosted on the server will not be working.

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HostExcellence: web418 – Scheduled Maintenance

On 19th of November system administrators will convert the web418 shared server to a virtual machine environment.  The server will be offline for up 20 minutes during the switch over.

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HostExcellence: iis1001 – ASP.Net – Down

iis1001 – ASP.Net is down. Server became stuck and our System Administrators have to restart it by force. No data loss is expected to occur from this.

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HostExcellence: Live Chat – Maintenance

Our live chat provider is experiencing issues which have caused our live chat support to be temporarily unavailable. We are in communication with our provider and they are currently working on resolving this issue. It is expected that service will be normal throughout the remainder of the maintenance window, there may be some momentary disconnections that can last up to 2 minutes.

We apologize for the inconvenience, but our ticket and phone support are fully operational.

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HostExcellence: Live Chat – Maintenance – RESOLVED

Our live chat provider is experiencing issues which have caused our live chat support to be temporarily unavailable. We are in communication with our provider and they are currently working on resolving this issue. It is expected that service will be normal throughout the remainder of the maintenance window, there may be some momentary disconnections that can last up to 2 minutes.

We apologize for the inconvenience, but our ticket and phone support are fully operational.

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HostExcellence: iis1009 – Webshell and FTP – Down

Webshell and FTP services on iis1009 are inaccessible due to a Distributed Denial of Service attack. The IP address being targeted has been filtered.

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