DreamHost: DreamCompute US-East 2 Emergency Maintenance

We are performing an emergency maintenance for the DreamCompute US-East 2 cluster to repair a network issue that is suspected in causing degraded performance of our storage cluster earlier this week. We expect that there will be a small blip in network connectivity, and will do all possible to minimize disruption. We will begin the maintenance now at 10:20am pacific time, and update as the maintenance progresses.

Go to Source


WebHostsStatus.com info on DreamHost

DreamHost: DreamCompute US-East 2 Emergency Maintenance (RESOLVED)

We are performing an emergency maintenance for the DreamCompute US-East 2 cluster to repair a network issue that is suspected in causing degraded performance of our storage cluster earlier this week. We expect that there will be a small blip in network connectivity, and will do all possible to minimize disruption. We will begin the maintenance now at 10:20am pacific time, and update as the maintenance progresses.

Update October 20, 2016 11:15 AM:  We have completed the required network work, and are monitoring the system for the expected improvements. We appreciate your patience as we improve our DreamCompute OpenStack cluster.

Go to Source


WebHostsStatus.com info on DreamHost

DreamHost: Outgoing mail delays

Our Technical Operations team has identified an issue resulting in delays sending mail from all mail clusters.  They are currently working toward a resolution, and we will provide updated information as it becomes available.  If you have any issues during this period, or questions in the meantime, please contact support from your web panel.

Update October 11, 2016 11:47 AM:  Our technical operations team is continuing to work on a resolution to this issue. Thank you for your continued patience throughout this process.

Update October 11, 2016 11:17 AM:  Our technical operations team is continuing to work on a resolution to this issue, and will have things resolved as quickly as possible.

 

Go to Source


WebHostsStatus.com info on DreamHost

DreamHost: Outgoing mail delays(RESOLVED)

Our Technical Operations team has identified an issue resulting in delays sending mail from all mail clusters.  They are currently working toward a resolution, and we will provide updated information as it becomes available.  If you have any issues during this period, or questions in the meantime, please contact support from your web panel.

Update October 12, 2016 6:37 AM PDT:  Our technical operations team was able to resolve this issue last night but we wanted to wait until this morning to ensure that it was indeed resolved. We will continue to monitor mail services as a whole, in attempt to prevent any further interruptions in service.  Again, we apologize for any inconvenience that this has caused you.  Thanks again for your continued patience throughout this process.

Update October 11, 2016 8:01 PM PDT:  Our technical operations team is continuing to work on a resolution to this issue.  We’ll continue to update this post with further information as it becomes available.  Thanks again for your continued patience throughout this process.

Update October 11, 2016 1:57 PM:  Our technical operations team is continuing to work on a resolution to this issue.  We’ll continue to update this post with further information as it becomes available.  Thanks again for your continued patience throughout this process.

Update October 11, 2016 1:17 PM:  Our Technical Operations team has run into a snag, and things are backing up again. They’re continuing to wrestle with this issue, and will have things fully operational as soon as possible. We’ll continue to update this post with further information as it becomes available.

Update October 11, 2016 12:47 PM:  Our technical operations team is still in the process of getting us back on track. We’re definitely seeing improvements, and will have things resolved as quickly as possible.  Again, we apologize for any inconvenience that this has caused you.  Thanks again for your continued patience throughout this process.

Update October 11, 2016 12:17 PM:  Our technical operations team is continuing to work on a resolution to this issue, and will have things resolved as quickly as possible.  Again, we apologize for any inconvenience that this has caused you.  Thanks again for your continued patience throughout this process.

Update October 11, 2016 11:47 AM:  Our technical operations team is continuing to work on a resolution to this issue. Thank you for your continued patience throughout this process.

Update October 11, 2016 11:17 AM:  Our technical operations team is continuing to work on a resolution to this issue, and will have things resolved as quickly as possible.

 

Go to Source


WebHostsStatus.com info on DreamHost

DreamHost: DreamCompute US-East 1 Cluster Service Disruption

Our beta DreamCompute cluster named US-East 1 is currently having issues with its storage system. We have our entire team up and working on the issue, and hope to have service restored shortly. The storage cluster is vital to many functions of the cluster, and so is affecting networking, routers and instances. We apologize for the issues and are working hard to restore service.

Go to Source


WebHostsStatus.com info on DreamHost

DreamHost: Connectivity issues on homiemail-sub5

A small subset of customers may have issues connecting to their email this morning. We are currently experiencing an issue with one of the back-end filers where mail is stored. Our Technical Operations team is looking into the cause and we will continue to provide updates as we get more information. During this outage, mail sent to you is queued and will be delivered once connectivity is restored.

To determine if your mail is handled on the above sub-cluster, please click on the Data Centers page in your DreamHost web panel and look for the cluster name shown there.

We will update this post with more information and let you know when it is resolved.

If you have any issues during this period, or questions in the meantime, please contact support from your web panel.

Update October 2, 2016 7:39 AM:  As of now we have identified the problematic filer.  Our admins have been dispatched to the data center to checkout the problem. We will we continue to update this post as we have more information.  We apologize for any inconvenience that this is causing you.  Thanks again for your patience.

 

Go to Source


WebHostsStatus.com info on DreamHost

DreamHost: Connectivity issues on homiemail-sub5(RESOLVED)

A small subset of customers may have issues connecting to their email this morning. We are currently experiencing an issue with one of the back-end filers where mail is stored. Our Technical Operations team is looking into the cause and we will continue to provide updates as we get more information. During this outage, mail sent to you is queued and will be delivered once connectivity is restored.

To determine if your mail is handled on the above sub-cluster, please click on the Data Centers page in your DreamHost web panel and look for the cluster name shown there.

We will update this post with more information and let you know when it is resolved.

If you have any issues during this period, or questions in the meantime, please contact support from your web panel.

Update October 2, 2016 10:30 AM:  Mail service has been restored.  Our team will continue to investigate the cause of this issue and make the appropriate hardware changes and updates.    Again, we apologize for any inconvenience that this has caused you.  Thanks again for your continued patience throughout this process.

Update October 2, 2016 10:13 AM:  We’re currently remounting and testing all impacted machines.  We will we continue to update this post as we have more information.  We apologize for any inconvenience that this is causing you.  Thanks again for your patience.

Update October 2, 2016 7:39 AM:  As of now we have identified the problematic filer.  Our admins have been dispatched to the data center to checkout the problem. We will we continue to update this post as we have more information.  We apologize for any inconvenience that this is causing you.  Thanks again for your patience.

Go to Source


WebHostsStatus.com info on DreamHost

DreamHost: Connection issues for email machines on homiemail-sub5

Our admins are currently working on some of the machines that serve our mail service on the homiemail-sub5 mail cluster.  A few machines on the service are responding slowly, which is causing issues for some customers when attempting to send or receive mail, as well as delaying mail delivery.

To determine if your mail is handled on the above sub-cluster, please click on the Data Centers page in your DreamHost web panel and look for the cluster name shown there.

We will update this post with more information and let you know when it is resolved.

If you have any issues during this period, or questions in the meantime, please contact support from your web panel.

 

Go to Source


WebHostsStatus.com info on DreamHost

DreamHost: Connection issues for email machines on homiemail-sub5 (RESOLVED)

Our admins are currently working on some of the machines that serve our mail service on the homiemail-sub5 mail cluster.  A few machines on the service are responding slowly, which is causing issues for some customers when attempting to send or receive mail, as well as delaying mail delivery.

To determine if your mail is handled on the above sub-cluster, please click on the Data Centers page in your DreamHost web panel and look for the cluster name shown there.

We will update this post with more information and let you know when it is resolved.

If you have any issues during this period, or questions in the meantime, please contact support from your web panel.

Update September 26, 2016 1:45 PM:  The load on our Sub5 machines remains stable. Mail is being delivered on-time and connections look solid. We’re marking this issue resolved– please contact support with the details if you’re still experiencing any related issues. Thank you for your patience!

Update September 26, 2016 1:20 PM:  Our admins have stabilized the load across the homiemail-sub5 machines. You should begin to notice an improvement.  We’ll update this post with new information as it becomes available.

Update September 26, 2016 12:44 PM:  Our admins continue to investigate the high loads on some of our homiemail-sub5 machines.  We will we continue to update this post as we have more information.  We apologize for any inconvenience that this is causing you.  Thanks again for your patience.

Go to Source


WebHostsStatus.com info on DreamHost

DreamHost: Connection issues for email machines on homiemail-sub5(REVOLVED)

Our admins are currently working on some of the machines that serve our mail service on the homiemail-sub5 mail cluster.  A few machines on the service are responding slowly, which is causing issues for some customers when attempting to send or receive mail, as well as delaying mail delivery.

To determine if your mail is handled on the above sub-cluster, please click on the Data Centers page in your DreamHost web panel and look for the cluster name shown there.

We will update this post with more information and let you know when it is resolved.

If you have any issues during this period, or questions in the meantime, please contact support from your web panel.

Update September 26, 2016 1:45 PM:  The load on our Sub5 machines remains stable. Mail is being delivered on-time and connections look solid. We’re marking this issue resolved– please contact support with the details if you’re still experiencing any related issues. Thank you for your patience!

Update September 26, 2016 1:20 PM:  Our admins have stabilized the load across the homiemail-sub5 machines. You should begin to notice an improvement.  We’ll update this post with new information as it becomes available.

Update September 26, 2016 12:44 PM:  Our admins continue to investigate the high loads on some of our homiemail-sub5 machines.  We will we continue to update this post as we have more information.  We apologize for any inconvenience that this is causing you.  Thanks again for your patience.

Go to Source


WebHostsStatus.com info on DreamHost