DreamHost: Mail Connectivity Issues For a Limited Number of Customers for 4 Hours (RESOLVED)

Update May 31st, 2016 8:30 PM PDT: Our Technical Operations team has successfully brought our A machines back online and the load appears balanced. We’re continuing to monitor the situation closely, but expect email functionality to resume as normal from here on, and this is being marked as resolved. If you are still experiencing any issues or errors, please contact support for assistance. Thank you for your patience and understanding!

Update May 31st, 2016 6:50 PM PDT: Our Technical Operations team has completed rebuilding the filer that was taken down, and our mail machines that were involved/affected by the issue are coming back online. We expect full functionality to be restored within the hour. Thank you so much for your patience!

Due to emergency maintenance on two drives of one of our mail filers, customers on those drives will notice connectivity issues (affecting IMAP, POP3, and webmail logins) for approximately 4 hours until this completes and we are able to re-mount the filer.

The decision was made to take those drives offline completely rather than try to keep them online during the restoration to limit the amount of time it would take to fully restore; it would take an estimated 4 days to restore while keeping online, resulting in slow mail for that full restore period.

This only affects a limited number of customers on the homiemail-sub4 cluster — all other users will be unaffected by the maintenance.  Thank you for your patience. If you have any questions or concerns, please don’t hesitate to contact support for assistance.

Go to Source


WebHostsStatus.com info on DreamHost

DreamHost: Mail Connectivity Issues For a Limited Number of Customers for 4 Hours

Due to emergency maintenance on two drives of one of our mail filers, customers on those drives will notice connectivity issues (affecting IMAP, POP3, and webmail logins) for approximately 4 hours until this completes and we are able to re-mount the filer.

The decision was made to take those drives offline completely rather than try to keep them online during the restoration to limit the amount of time it would take to fully restore; it would take an estimated 4 days to restore while keeping online, resulting in slow mail for that full restore period.

This only affects a limited number of customers on the homiemail-sub4 cluster — all other users will be unaffected by the maintenance.  Thank you for your patience. If you have any questions or concerns, please don’t hesitate to contact support for assistance.

Go to Source


WebHostsStatus.com info on DreamHost

HostExcellence: MySQL401 Server is Down – Resolved

Our System Administrators detected an error with the RAID array on MySQL401.

RAID refers to “redundant array of independent disks”, a technology that allows us to achieve high levels of data storage reliability. It does this by arranging the devices into an array protecting against drive failure. All data is shared across multiple drives with enough duplicated info (parity data) that if a single drive fails, the RAID can rebuild the lost information on another spare drive in the array.

System Administration Investigation revealed that a drive in the array failed and before the raid could be rebuilt on the spare another drive in the array failed and we lost parity data. We are recreating this server using data from the most recent backup performed May 28th.

Read the original post here


WebHostsStatus.com info on HostExcellence

HostExcellence: MySQL401 Server is Down

Our System Administrators detected an error with the RAID array on MySQL401.

RAID refers to “redundant array of independent disks”, a technology that allows us to achieve high levels of data storage reliability. It does this by arranging the devices into an array protecting against drive failure. All data is shared across multiple drives with enough duplicated info (parity data) that if a single drive fails, the RAID can rebuild the lost information on another spare drive in the array.

System Administration Investigation revealed that a drive in the array failed and before the raid could be rebuilt on the spare another drive in the array failed and we lost parity data. We are recreating this server using data from the most recent backup performed May 28th.

Read the original post here


WebHostsStatus.com info on HostExcellence

HostExcellence: MySQL401 Server is Down.

Our System Administrators detected an error with the RAID array on MySQL401.

RAID refers to “redundant array of independent disks”, a technology that allows us to achieve high levels of data storage reliability. It does this by arranging the devices into an array protecting against drive failure. All data is shared across multiple drives with enough duplicated info (parity data) that if a single drive fails, the RAID can rebuild the lost information on another spare drive in the array.

System Administration Investigation revealed that a drive in the array failed and before the raid could be rebuilt on the spare another drive in the array failed and we lost parity data. We are recreating this server using data from the most recent backup performed ay 28th.

Accounts will come online as they are recreated on the new server.

Read the original post here


WebHostsStatus.com info on HostExcellence

ixwebhosting: MySQL401 Server is Down – Resolved

Our System Administrators detected an error with the RAID array on MySQL401.

RAID refers to “redundant array of independent disks”, a technology that allows us to achieve high levels of data storage reliability. It does this by arranging the devices into an array protecting against drive failure. All data is shared across multiple drives with enough duplicated info (parity data) that if a single drive fails, the RAID can rebuild the lost information on another spare drive in the array.

System Administration Investigation revealed that a drive in the array failed and before the raid could be rebuilt on the spare another drive in the array failed and we lost parity data. We are recreating this server using data from the most recent backup performed May 28th.

Original post


WebHostsStatus.com info on ixwebhosting

ixwebhosting: MySQL401 Server is Down

Our System Administrators detected an error with the RAID array on MySQL401.

RAID refers to “redundant array of independent disks”, a technology that allows us to achieve high levels of data storage reliability. It does this by arranging the devices into an array protecting against drive failure. All data is shared across multiple drives with enough duplicated info (parity data) that if a single drive fails, the RAID can rebuild the lost information on another spare drive in the array.

System Administration Investigation revealed that a drive in the array failed and before the raid could be rebuilt on the spare another drive in the array failed and we lost parity data. We are recreating this server using data from the most recent backup performed May 28th.

Original post


WebHostsStatus.com info on ixwebhosting

ixwebhosting: MySQL401 Server is Down.

Our System Administrators detected an error with the RAID array on MySQL401.

RAID refers to “redundant array of independent disks”, a technology that allows us to achieve high levels of data storage reliability. It does this by arranging the devices into an array protecting against drive failure. All data is shared across multiple drives with enough duplicated info (parity data) that if a single drive fails, the RAID can rebuild the lost information on another spare drive in the array.

System Administration Investigation revealed that a drive in the array failed and before the raid could be rebuilt on the spare another drive in the array failed and we lost parity data. We are recreating this server using data from the most recent backup performed ay 28th.

Accounts will come online as they are recreated on the new server.

Original post


WebHostsStatus.com info on ixwebhosting

HostExcellence: Shared Phone Support – Resolved

We are currently experiencing issues with the phone system within our shared support offices. The vendor has been contacted and we are working to restore these services as soon as possible. Updates will be provided as they become available.

Read the original post here


WebHostsStatus.com info on HostExcellence

HostExcellence: Shared Phone Support Resolved.

We are currently experiencing issues with the phone system within our shared support offices. The vendor has been contacted and we are working to restore these services as soon as possible. Updates will be provided as they become available.

Read the original post here


WebHostsStatus.com info on HostExcellence