Our Live Chat support system will be unavailable starting next Wednesday, May 6th, from 12am to 12am (the following morning, 24hours). We will be involving our support staff in our quarterly team meeting. We’ll be taking a company-wide look at the last few months and discuss our performance and improvements moving forward. Our aim is to offer the best service possible and we feel these changes will only help to improve our Live Chat team’s performance
Email support operations will still be available, should you need to get in touch with us. We will resume normal Live Chat operations at 12am PDT the next morning, May 7th. Thank you for your patience and understanding. As always, email support will still be available, so please contact support if you have an issue.
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