DreamHost: Web VPS host homie-vserver140 offline for unscheduled file-system check (RESOLVED)

The web VPS host ‘homie-vserver140′ is offline for an unscheduled file-system integrity check. This is required due to issues with the RAID on the server switching to read-only mode following a reboot of the server. We apologize for the inconvenience that this situation causes! Please contact Support from the “Support > Contact Support” section of your Web Panel if you have any questions!

Please note, this is regarding the VPS host machine ‘homie-vserver140’ and no other services (email, MySQL) or machines are affected. To check if you’re on this server, please go to the DreamHost panel and check the home server for your user.

The affected VPS guests can be found in the first comment below this post.

Update Dec 31st, 4:21pm PST: The host should now be backup on the old hardware and all guests should be completely up and running. If you’re seeing problems, please let our support staff know asap! — Brian H

Update Dec 31st, 1:15pm PST: We’re now moving this machine back to its original hardware, as backups for this machine were out of sync. You will notice some downtime while this happens, we’re working on getting this sorted out ASAP. — Brian H

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DreamHost: Web VPS host homie-vserver140 offline for unscheduled file-system check

We apologize for the short notice, as the web VPS host machine, ‘homie-vserver140’ has just been taken offline to complete a file-system integrity check and have the raid card replaced.

Please note, this is regarding the VPS host machine ‘homie-vserver140’ and no other services (email, MySQL) or machines are affected. To check if you’re on this server, please go to the DreamHost panel and check the home server for your user.

The affected VPS guests can be found in the first comment below this post.

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DreamHost: DreamHost Panel offline (RESOLVED)

The DreamHost panel ( http://panel.dreamhost.com ) is currently offline due to further networking issues. Our system administrators are actively diagnosing the cause of the issue and hope to have everything resolved shortly. We’ll keep this post up to date as new information becomes available, thank you for your patience in this matter.

 

Update Dec 30th, 8:55am PST: The panel has been back online for some time now, and we’re considering the issue resolved. If we run into any other trouble we’ll reopen this post. -Brandon

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DreamHost: Web VPS host homie-vserver175 offline for unscheduled file-system check

We apologize for the short notice, as the web VPS host machine, ‘homie-vserver175’ has just been taken offline to complete a file-system integrity check.   A previous File System Check was scheduled on December 26th, however it was not completed as it was taken offline to replace its RAID card. The machine has again gone read-only (5 days later), indicating File System issues which will need to be resolved by running another FSCK to completion in order to prevent data corruption.

Please note, this is regarding the VPS host machine ‘homie-vserver175’ and no other services (email, MySQL) or machines are affected. To check if you’re on this server, please go to the DreamHost panel and check the home server for your user.

The affected VPS guests can be found in the first comment below this post.

Update Dec 30th, 8:56am PST:  The first pass of the File system check has reached 45% and is continuing according to schedule. We’ll keep this post up to date with new information as it becomes available. -Brandon

Affected VPS Guests:

ps23515 ps26680 ps26786 ps29036 ps33700 ps33725 ps33757 ps33779 ps34049 ps34215 ps34403 ps34417 ps34438 ps34449 ps34450 ps34457 ps34482 ps34494 ps34504 ps34541 ps34644 ps34712 ps34714 ps34732 ps34954 ps35115 ps35133 ps35160 ps35313 ps35500 ps36141 ps36213 ps36738 ps37748 ps37755 ps39562 ps39772 ps43903 ps44577 ps45233 ps46597 ps46647 ps46793 ps46961 ps46985 ps48810 ps48990 ps48992 ps49128 ps49343 ps50681 ps56463 ps57623 ps58474

 

 

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DreamHost: Shared web server ‘alcyone’ restoring from backups on new hardware

The shared webserver ‘alcyone’ has been experiencing hardware issues and has been moved to new hardware, and is now restoring from backups. Sites on the server will be running from backups, and should all be online shortly.

Please note, this is regarding the shared web server ‘alcyone’ and no other services (email, MySQL) or machines are affected. To check if you’re on this server, please go to the DreamHost panel and check the home server for your user.

We will continue to update this post throughout the day as information becomes available. Please contact support if you experience further issues. Thank you for your patience in this matter.

 

Update Dec 30th, 5:00am PST: All Apache services have started, and all sites should be up and running. The restoration process is ongoing, and we’ll update this post with further information as it becomes available.  -Brandon

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DreamHost: Shared web server ‘betria’ offline due to unscheduled RAID card (RESOLVED)

We are currently working on replacing the RAID controller in the shared web server ‘betria’.  We expect to have this server back online shortly and we will provide any updates we can!

Please note, this is regarding the shared web server ‘betria’ and no other services (email, MySQL) or machines are affected. To check if you’re on this server, please go to the DreamHost panel and check the home server for your user.

 

Update Dec 29th, 11:57pm PST: The new RAID card is in and the machine is back up and running! Sites should all be back online at this time, but if you’re still experiencing any issues please contact support. -Brandon

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DreamHost: ‘Manage Account’ area of Panel down (RESOLVED)

We just had a panel outage due to networking issues with our central databases. The details of that post can be found here:

http://www.dreamhoststatus.com/2011/12/29/panel-down-3/

While the panel is up and running again, the ‘Manage Accounts’ section is unfortunately still experiencing issues. This means that adding or removing hosting plans and canceling your account are not possible at this time. We believe sign-up may also be affected by this outage. Our system administrators are looking into the problem now. We will make sure to update this post as soon as we have further details and/or a resolution. We apologize for the inconvenience.

Update Dec 29th, 8:58pm PST:  The panel is now completely back up and functioning properly. Our admin team is currently restoring the usage data so that the panel usage reports display them properly. If you notice any errors or oddities in the panel, please do contact support and let us know. -Seohee

Update Dec 29th, 8:11pm PST:  As mentioned, our central databases were behaving strangely, leading to general stability issues in the panel. This database stores primarily non-essential information, so we’ve switched the systems over to using a minimal clone of that database. Things are now back online and working. Due to this switch, you may notice some statistics in the panel (like bandwidth and disk usage) reporting 0 while we work on the master database. We will continue to provide additional updates as they come. -Seohee

Update Dec 29th, 7:40pm PST: We’ve taken our panel offline to try and repair the database that’s currently having problems. We do not have an estimate as to how long this will be down, but will update as soon as we have more information. — Brian H

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DreamHost: Panel down (RESOLVED)

Our panel (https://panel.dreamhost.com) is currently down due to networking issues. Our system administrators are looking into the issue now. We’ll make sure to update this post as soon as we have further details. We appreciate your patience.

Update Dec 29th, 6:47pm PST: Our apologies for the delayed resolution to this post. We had to make sure to get all the details. The issue was due to a network problem with the central database servers. This has been fixed up by our administrators (at around 6:17pm), the panel is once again up and running, and they’re doing all they can to ensure the problem does not arise again. If you run into any further issues with the panel, please  contact support! -Seohee

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WebHostsStatus.com info on DreamHost

DreamHost: ‘Manage Account’ area of Panel down

We just had a panel outage due to networking issues with our central databases. The details of that post can be found here:

http://www.dreamhoststatus.com/2011/12/29/panel-down-3/

While the panel is up and running again, the ‘Manage Accounts’ section is unfortunately still experiencing issues. This means that adding or removing hosting plans and canceling your account are not possible at this time. We believe sign-up may also be affected by this outage. Our system administrators are looking into the problem now. We will make sure to update this post as soon as we have further details and/or a resolution. We apologize for the inconvenience.

Update Dec 29th, 7:40pm PST: We’ve taken our panel offline to try and repair the database that’s currently having problems. We do not have an estimate as to how long this will be down, but will update as soon as we have more information. — Brian H

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WebHostsStatus.com info on DreamHost

DreamHost: Panel down

Our panel (https://panel.dreamhost.com) is currently down due to networking issues. Our system administrators are looking into the issue now. We’ll make sure to update this post as soon as we have further details. We appreciate your patience.

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WebHostsStatus.com info on DreamHost