DreamHost: Downtime on Homie-Vsql57 (RESOLVED)

The machine is not responding to remote reboots. We have requested that one of admins at the data center try a manual reboot. Below are of list of PS-mysql guest that are impacted by this outage. We sincerely apologize for any inconvenience this has caused and appreciate your continued patience. Please check back for updates.

psmysql30850 psmysql30908 psmysql30910 psmysql30937 psmysql30963 psmysql30979 psmysql30983 psmysql30986 psmysql30990 psmysql30992 psmysql31008 psmysql31010 psmysql31058 psmysql31536 psmysql33096 psmysql33387 psmysql33600 psmysql33803 psmysql33836 psmysql33929 psmysql33940 psmysql34000 psmysql34799 psmysql35539 psmysql35673 psmysql35764 psmysql36277 psmysql36330 psmysql39333 psmysql40247 psmysql44088 psmysql44170 psmysql46423 psmysql47141 psmysql47526 psmysql47529 psmysql47544 psmysql48176

 

Update Oct 31st, 2:10pm PDT:The server is back online and all MySQL services are up and running. Should you still be experiencing any issues, please contact our Technical Support department. -Brandon

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DreamHost: Downtime on Homie-Vsql57

The machine is not responding to remote reboots. We have requested that one of admins at the data center try a manual reboot. Below are of list of PS-mysql guest that are impacted by this outage. We sincerely apologize for any inconvenience this has caused and appreciate your continued patience. Please check back for updates.

psmysql30850 psmysql30908 psmysql30910 psmysql30937 psmysql30963 psmysql30979 psmysql30983 psmysql30986 psmysql30990 psmysql30992 psmysql31008 psmysql31010 psmysql31058 psmysql31536 psmysql33096 psmysql33387 psmysql33600 psmysql33803 psmysql33836 psmysql33929 psmysql33940 psmysql34000 psmysql34799 psmysql35539 psmysql35673 psmysql35764 psmysql36277 psmysql36330 psmysql39333 psmysql40247 psmysql44088 psmysql44170 psmysql46423 psmysql47141 psmysql47526 psmysql47529 psmysql47544 psmysql48176

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RackSpace: Cloud Servers | DFW, ORD | Priority Maintenance | Control Panel and API | Wednesday , 11/2/11 from 10:00 PM – 12:00 AM CDT

The Rackspace Cloud system engineers will be performing updates to our Cloud Servers infrastructure on Wednesday, November 2nd, 2011 from 10:00 PM – 12:00 AM CDT. During this maintenance window your Control Panel and API will be unavailable or experience degraded performance.

If you have any questions or concerns in regards to this maintenance please do not hesitate to contact a member of our support team via live-chat or at the following telephone numbers: 24-hour toll free 1.877.934.0407 and INTL +1.210.581.0407

 

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DreamHost: homie-vserver200 offline for unscheduled file-system check (RESOLVED)

We apologize for the downtime, as the VPS host server ‘homie-vserver200′ is offline for an unscheduled file-system integrity check.  We expect this process to take a few hours and will affect the following VPS guests:

ps40135 ps40154 ps40194 ps40228 ps40242 ps40299 ps40302 ps40365 ps40469 ps40679 ps40814 ps41123 ps41522 ps41619 ps41625 ps41877 ps41927 ps42061 ps42423 ps43643 ps44102 ps44437 ps44522 ps44866 ps45207 ps46214 ps47296 ps48025 ps48116 ps48127 ps48905 ps49580 ps50187 ps50219 ps50254 ps50330 ps51763 ps51780 ps52411 ps52545 ps52937 ps53315 ps53351 ps53366 ps53393 ps53448 ps53588 ps53968 ps54247 ps54406 ps55246 ps55325 ps55331 ps55638 ps55651 ps55659 ps55694 ps55711 ps61595 ps62793

We will update this post with more details shortly! -PatrickM

Update Oct 31st, 4:07am PDT: The file-system check is now complete! The server is back online and all guests have been started! Please contact Support if you notice any issues with your hosting! -PatrickM

Update Oct 31st, 2:26am PDT: The file-system check is progressing well at this time!  We are 78% through the first pass.  More updates to come, as this progresses! -PatrickM

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DreamHost: homie-vserver200 offline for unscheduled file-system check

We apologize for the downtime, as the VPS host server ‘homie-vserver200′ is offline for an unscheduled file-system integrity check.  We expect this process to take a few hours and will affect the following VPS guests:

ps40135 ps40154 ps40194 ps40228 ps40242 ps40299 ps40302 ps40365 ps40469 ps40679 ps40814 ps41123 ps41522 ps41619 ps41625 ps41877 ps41927 ps42061 ps42423 ps43643 ps44102 ps44437 ps44522 ps44866 ps45207 ps46214 ps47296 ps48025 ps48116 ps48127 ps48905 ps49580 ps50187 ps50219 ps50254 ps50330 ps51763 ps51780 ps52411 ps52545 ps52937 ps53315 ps53351 ps53366 ps53393 ps53448 ps53588 ps53968 ps54247 ps54406 ps55246 ps55325 ps55331 ps55638 ps55651 ps55659 ps55694 ps55711 ps61595 ps62793

We will update this post with more details shortly! -PatrickM

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DreamHost: Downtime on shared web server Zaurak – file system check (RESOLVED)

We had to reboot your shared server ‘zaurak’ and when it came back, the partition where the home directories are stored didn’t mount to the machine and the apache service wouldn’t start. We started a file system check to find out why and to ensure data integrity. We’re also working on setting up a backup machine, so your sites would be up and running while we conduct the file system check. I’ll update this post when the backup machine is up. Sorry about the inconvenience this is causing. – Andrea

UPDATE Oct 30th 6:40AM PDT:The file system check has finished, the original hardware is live again like previously setup. If you notice any further issues please let us know.

UPDATE Oct 29th 10:00PM PDT: We were able to bring the new hardware online. A NFS mount is serving files that are stored on the machine that stores your backups. This will allow your sites to load as the filesystem check is running on the old machine. Therefor you should not longer experience a disruption in service.

With regards the filesystem check on the old hardware, the process needed to be restarted. Sorry again for any inconvenience this has caused. We will continue to keep you updated. – Brian S

UPDATE Oct 29th 8:28PM PDT: The filesystem check has completed pass 1a. The process is currently on Pass 1b. Please be aware that there are 5 passes in a file system check. We make note of them as 1a, 1b, 1c, 1d and then finally 2. For the most part 1a is the longest part of a file system check. So we are on the path towards service restoration.

Also, we are still working towards bringing the backup machine online. Our admins encountered issues when attempting to deploy the backup machine. They are currently in the process of finding another spare machine.

We sincerely apologize for any inconvenience this downtime has caused. Thanks for bearing with us. Your continued patience is greatly appreciated. Please check back for updates.- Brian S

Update Oct 29th, 6:17pm PDT:We’re still setting up the backup machine, but I’m happy to report that the file system check is about halfway through and the original machine still appears to be healthy. I’ll update this post again soon, sorry about the continued downtime. – Andrea

Update Oct 29th, 5:21pm PDT:We’re continuing to prepare a backup machine, sorry about the delay. I’ll update the post again once that machine is up. The file system check continues and it’s going OK so far, the server appears to be ‘healthy’. – Andrea

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DreamHost: Shared server Managua being failed over to new hardware ( RESOLVED )

This would explain the downtime that you are experiencing at the moment. All services http, ftp, etc are affected by this outage. Our admins plan to move the machine to new hardware and create a NFS mount to the machine that hosts your backup data. This will allow your sites to remain online as the FSCHK is being performed on the old hardware. I will update this post once the new hardware is deployed and the NFS mount has been created.

We sincerely apologize for any inconvenience this has caused. Your continued patience is greatly appreciate. Please check back for updates.
Updated information: Apache services are all up and running while the File System Check proceeds.

Update Oct 29th, 10:56pm PDT: The restore has completed. – Sandon V.

Update Oct 29th, 6:30pm PDT:The restore is almost finished. We’ll update this post again when it’s all done. We appreciate your patience! – Andrea

Update Oct 29th, 8:07am PDT: All sites continue to be online at this time while the restoration of data to this server continues. The backup server is mounted to this server, allowing sites to use that data for now and when the restore is complete, any data uploaded during this time will also be shown on your sites.

The restore is now at 75.1949% complete! This is progressing nicely and we do not foresee any issues.  We will update this post later today with another status report! -PatrickM

Update Oct 28th, 7:20pm PDT: All sites are up at this time. We are completely failing over this machine to new hardware. We mounted backups to the new server while the data is copied over to the new machine. All backups are from yesterday. Any data uploaded earlier today will show on the site once the restore is done. We will continue to update this post periodically (about twice a day) while the restore completes. This will take a few days and when it’s done we will finish the failover. If you have any issues with your sites being down, please contact our support team and we will be glad to look into it for you. -Oscar

Update Oct 28th, 3:35pm PDT: The File system check is ongoing and is currently at 14% on pass 1. -Brandon

Update Oct 28th, 2:30pm PDT: Apache services are still running without issue and site should all be online. The restore process is now at 9.5 percent of the first pass, and there have been no issues as of yet. Please contact Technical Support should you be experiencing any issues. -Brandon

Update Oct 28th, 1:35pm PDT:  All Apache services are now up and running. If your sites are still offline, please contact our Technical Support team. The restore process is ongoing and has reached around 3 percent of the first pass. We’ll keep this post up to date as new information becomes available. -Brandon

Update Oct 28th, 12:45pm PDT: The machine has been moved to new hardware. A NFS mount has been created to serve files from our backup machine. We are also copying the files live to your home directories.

At the moment, we are working towards bringing the apache servers back online. Still waiting for a few apache updates to finished. Once that’s completed, your sites will be accessible.

Again, we sincerely apologize for any inconvenience this has caused and appreciate your continued patience. Please check back for updates.

Update Oct 28th, 11:12am PDT: The drives on the machine were worse than expected. We restarted the filesystem check and this caused a bit of data loss. Luckily we do have backups. The backup used to restore your data was performed on Oct 27th. Hopefully data loss will be minimal. We aim to have the machine back online within the next hour.

Again, we sincerely apologize for any inconvenience this has caused and appreciate your continued patience. Please check back for updates

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DreamHost: Downtime on shared web server Zaurak – file system check

We had to reboot your shared server ‘zaurak’ and when it came back, the partition where the home directories are stored didn’t mount to the machine and the apache service wouldn’t start. We started a file system check to find out why and to ensure data integrity. We’re also working on setting up a backup machine, so your sites would be up and running while we conduct the file system check. I’ll update this post when the backup machine is up. Sorry about the inconvenience this is causing. – Andrea

Update Oct 29th, 5:21am PDT:We’re continuing to prepare a backup machine, sorry about the delay. I’ll update the post again once that machine is up. The file system check continues and it’s going OK so far, the server appears to be ‘healthy’. – Andrea

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ixwebhosting: Scheduled Shared Hosting Maintenance – CP9, CP10, and CP11 – October 29th – Completed

Recently we’ve experienced some performance issues on some of our servers. Therefore, on Saturday morning, October 29th, from 12:01AM to 4:00AM EDT, we will be taking down control panels 9, 10, and 11 for some general maintenance, including adding hardware, updating firmware, and replacing old components with new ones. This effort will be an attempt to boost server performance and reliability.

During the first hour after maintenance is completed the load on the servers will be a bit higher than normal as operations return to normal.  You may experience brief slowness during this time.

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HostExcellence: Scheduled Shared Hosting Maintenance – CP9, CP10, and CP11 – October 29th – Completed

Recently we’ve experienced some performance issues on some of our servers. Therefore, on Saturday morning, October 29th, from 12:01AM to 4:00AM EDT, we will be taking down control panels 9, 10, and 11 for some general maintenance, including adding hardware, updating firmware, and replacing old components with new ones. This effort will be an attempt to boost server performance and reliability.

During the first hour after maintenance is completed the load on the servers will be a bit higher than normal as operations return to normal.  You may experience brief slowness during this time.

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