ixwebhosting: Web 1000 – File System Check – Resolved

Our system administrators recently reset web server: web1000 and after rebooting the system initiated a mandatory file system check.  During this time the web server will be unavailable, meaning that websites hosted on the server will be unavailable as well.

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HostExcellence: Web 1000 – File System Check – Resolved

Our system administrators recently reset web server: web1000 and after rebooting the system initiated a mandatory file system check.  During this time the web server will be unavailable, meaning that websites hosted on the server will be unavailable as well.

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WebHostsStatus.com info on HostExcellence

DreamHost: Discussion lists offline 5/26/11 @ 7:00PM PDT (RESOLVED)

We will be performing maintenance on our Mailman servers tomorrow, May 26th, 2011 @ 7:00PM PDT. During this time, discussion lists will be inaccessible. This process will take approximately one hour.

E-mail and files related to discussion lists (including configurations and archives) will not be lost. All discussion list e-mail will be queued until maintenance is complete, and delivered at that time.

This will only affect discussion lists. No other services will be affected.

Update May 26 07:43PM PDT: The scheduled maintenance is now complete and all discussion lists should be back online. -Beth

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DreamHost: Vserver host machine Homie-vserver234 restoring from backups

After a reboot of homie-vserver234, the file-system required an integrity check.  This check did not pass and the RAID array was not recoverable.  Due to this, our Admins are in the process of restoring this server from backups, using a brand new machine.

The following VPS guests are affected:

ps18424 ps18686 ps21403 ps22719 ps36138 ps36837 ps37718 ps37800 ps47390 ps49605 ps49609 ps49613 ps49630 ps49636 ps49638 ps49641 ps49654 ps49659 ps49692 ps49720 ps49744 ps49756 ps49767 ps49770 ps49791 ps49794 ps49828 ps49839 ps49847 ps49874 ps49922 ps49970 ps49974 ps50048 ps50141 ps50178 ps50179 ps50048 ps50141 ps50178 ps50179

Thank you for your patience with this issue.  We will regularly update this post with more information!

Update May 26 5:20PM PST: We are past the halfway mark in data restores, it’s chugging along as expected. We’ll update this post again shortly with more details. -Andrea

Update May 26 4:05PM PST: We’re nearly at half restored. We’ll update this post again shortly with more details. -Andrea

Update May 26 1:35pM PST: We’re making great progress with the data restores to the home directories. We’ll update this post again shortly with more details. -Andrea

Update May 26 11:15AM PST: Home directories are still being re-sync’d. We’ll update this post again shortly with more details. -DanW

Update May 26 6:37AM PST: Home directories are still being re-sync’d, about 40% done at this time. -John

Update May 26 3:15am PST: This restoration of data is ongoing. We are not able to provide a percentage completed at this time, but we will be updating that info this morning as soon as we have it! Please contact support if you have any questions! –PatrickM

Update May 25 8:37pm PST: Home directories are still being re-sync’d, about 10% done at this time.

Update May 25 6:55pm PST: re-syncing over of the home directory data is underway. VPS instances are up, but currently empty. We’ll update this as it progresses. –Brian H

Update May 25 5:45pm PST: The new hardware is operational and the VPS guests are being loaded up. Rsync of data is to commence shortly. -Andrea

Update May 25 4:45pm PST: Recreation of the VPS guests on the new hardware is ongoing, we’ll continue keeping you posted. Apologies for any inconvenience this is causing. -Andrea

Update May 25 3:59pm PST: Recreation of the VPS guests on the new hardware is ongoing. -Brandon

Update May 25 3:03pm PST: The server is now online running on the new hardware. The admin team is now re-creating the vserver guest instances. -Brandon

Update May 25 2:26pm PST: Our admin team are still moving the server over to the new hardware. We will update this post again shortly. -Brandon

Update May 25 1:13pm PST: The move to the hardware is ongoing. It looks as though it will still be several hours until this is back up and running with the new hardware in place. -Brandon

Update May 25 10:22am PST: The RAID set on the machine has been damaged and it will have to be failed over to new hardware. This process typically takes 2-3 hours and is being started now. -Brandon

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WebHostsStatus.com info on DreamHost

RackSpace: Cloud Servers | 3rd Party Connectivity issues

At approximately 6:00 PM CDT today, We began seeing an influx of calls with some of our customers not being able to connect. After investigating we found that a 3rd Party ISP was experiencing connectivity issues affecting connectivity for a small percentage of users. We will update the status once the issue appears to be resolved.

Thank you for your patience during this matter. If you have any further questions, please contact a member of our support team by visiting us in live-chat or by calling 1.877.934.0407 or INTL+1.210.581.0407.

***UPDATE***

Connectivity has been restored to the ORD1 datacenter. If you are still seeing connectivity issues, please contact a member of our support team by visiting us in live-chat or by calling 1.877.934.0407 or INTL+1.210.581.0407.

***UPDATE***

Connectivity has been restored to the ORD1 datacenter. If you are still seeing connectivity issues, please contact a member of our support team by visiting us in live-chat or by calling 1.877.934.0407 or INTL+1.210.581.0407.

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WebHostsStatus.com info on RackSpace

RackSpace: Cloud Servers | Control Panel and API | Online

At approximately 2:45 PM CT, Rackspace Cloud Engineers identified an issue with our Control Panel and API. Users may experience intermittent accessibility issues to the Control Panel and API. Our engineers are investigating the issue and we will continue to post updates as we progress through the issue.

UPDATE: As of 3:00 PM CT, this issue has been resolved, and full functionality restored.

Thank you for your patience during this matter. If you have any further questions, please contact a member of our support team by visiting us in live-chat  or by calling 1.877.934.0407 or INTL   +1.210.581.0407.

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WebHostsStatus.com info on RackSpace

RackSpace: Cloud Servers | Maintenance | ORD/DFW | May 31st 11:00PM-1:00AM Central |

Rackspace Cloud system engineers will be performing updates to our Cloud Servers infrastructure on May 31st 11:00PM-1:00AM Central.  During this maintenance window there will degraded performance and customers will not be able to modify load balancer configurations. 

If you have any questions or concerns in regards to this maintenance please do not hesitate to contact a member of our support team via live-chat or at the following telephone numbers: 24-hour toll free 1.877.934.0407 and INTL +1.210.581.0407. 

 

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WebHostsStatus.com info on RackSpace

RackSpace: Cloud Servers | Control Panel and API | Degraded

At approximately 2:45 PM CT, Rackspace Cloud Engineers identified an issue with our Control Panel and API. Users may experience intermittent accessibility issues to the Control Panel and API. Our engineers are investigating the issue and we will continue to post updates as we progress through the issue.

Thank you for your patience during this matter. If you have any further questions, please contact a member of our support team by visiting us in live-chat  or by calling 1.877.934.0407 or INTL   +1.210.581.0407.

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WebHostsStatus.com info on RackSpace

RackSpace: Cloud Sites | Priority Maintenance | Provisioning | May 28, 2011 at 2:00-2:30 AM Central |

Rackspace Cloud system engineers will be performing software updates to our Cloud Sites infrastructure on May 28, 2011 at 2:00-2:30 AM Central.  During this maintenance window, provisioning will be disabled.

We will work to complete this maintenance as quickly as possible within the maintenance window and will update you via our status page at http://status.rackspacecloud.com. If you have any other questions about the planned maintenance, please do not hesitate to contact a member of our support team. You can reach us by visiting live chat or calling 24-hour toll free 1.877.934.0407 and INTL +1.210.581.0407. 

 

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WebHostsStatus.com info on RackSpace

RackSpace: Cloud Servers | ORD | Network Connectivity Reports

At approximately 11:30 PM CDT, Rackspace Cloud Engineers have recieved reports of connectivity issues from the New York and East Asia regions. We are currently investigating these reports with our Backbone providers. This issue appears to be a network related issue and does not affect the integrity of the servers in our Data Center. We will continue to update this status page as we obtain more information.

Thank you for your patience during this matter. If you have any further questions, please contact a member of our support team by visiting us in live-chat  or by calling 1.877.934.0407 or INTL   +1.210.581.0407.

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WebHostsStatus.com info on RackSpace