DreamHost: New webmail changes! (RESOLVED)

As you may have noticed over the last several months, we’ve been transitioning from Squirrelmail (our older webmail software) over to atmail, which has a lot more features, a more modern interface, and is much better integrated into our new spam filtering system!

After much testing, we are excited to announce that we are now ready to switch over to atmail today!

We will begin this process at 3:00pm PDT, and it should take about an hour to ensure everything is working properly. You will still be able to check your email as usual, and this will not affect mail delivery (we are only changing the webmail interface).

Please note that if you were still using Squirrelmail, you will be logged out and will need to log into atmail (as it is an entirely separate system).

You can find more information about atmail on our knowledgebase via the link below:
https://help.dreamhost.com/hc/en-us/articles/216540008-atmail-webmail-overview

As always, if you have any questions or concerns, please feel free to contact support and we will be happy to assist you!

Update September 21, 2016 4:15 PM: The transition to atmail is complete! You should now see the atmail interface when you visit your webmail page.  Thank you for your patience during the move to new-and-improved atmail, and if you have any questions about this, please contact support and let us know!Update September 21, 2016 3:30 PM: The transition to atmail is going to smoothly. This does not affect email being sent or received, this only affects people who use webmail to check their email. If you have any questions, please contact support and let us know!

Update September 21, 2016 3:00 PM:  And the update begins!

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WebHostsStatus.com info on DreamHost

DreamHost: New webmail changes!

As you may have noticed over the last several months, we’ve been transitioning from Squirrelmail (our older webmail software) over to atmail, which has a lot more features, a more modern interface, and is much better integrated into our new spam filtering system!

After much testing, we are excited to announce that we are now ready to switch over to atmail today!

We will begin this process at 3:00pm PDT, and it should take about an hour to ensure everything is working properly. You will still be able to check your email as usual, and this will not affect mail delivery (we are only changing the webmail interface).

Please note that if you were still using Squirrelmail, you will be logged out and will need to log into atmail (as it is an entirely separate system).

You can find more information about atmail on our knowledgebase via the link below:
https://help.dreamhost.com/hc/en-us/articles/216540008-atmail-webmail-overview

As always, if you have any questions or concerns, please feel free to contact support and we will be happy to assist you!

Update September 21, 2016 3:30 PM: The transition to atmail is going to smoothly. This does not affect email being sent or received, this only affects people who use webmail to check their email. If you have any questions, please contact support and let us know!

Update September 21, 2016 3:00 PM:  And the update begins!

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WebHostsStatus.com info on DreamHost

DreamHost: Spam Filtering Changes! (RESOLVED)

We are in the process of rolling out our new spam filtering service! This will begin at 3:00pm PDT, and should take roughly two hours. We will provide updates below as the changeover progresses.

During this maintenance window, anyone who is using our current junkmail/anti-spam filtering will be switched to our brand new, much more sophisticated and accurate filtering service, Vade Secure. We are very excited about this change as this is a major improvement from our previous junkmail/anti-spam service and we think you’ll agree.

There is a DNS change during this maintenance that may cause email deliverability issues if your domain is using external DNS (third party nameservers). If this is something you have set up for your domain, you will need to update your MX records to point to the following:

vade-in1.mail.dreamhost.com.
vade-in2.mail.dreamhost.com.

If your DNS and mail are hosted here, you will not need to change any DNS MX records as we will update the MX records for you during this maintenance.

This changeover will only affect domains that have junkmail/anti-spam enabled on their domains. Domains not using our junkmail/anti-spam filtering will have zero configuration changes or DNS changes.

You can find more information on our new spam filters in our knowledgebase, here: https://help.dreamhost.com/hc/en-us/articles/215686647-Technical-details-on-how-Anti-spam-filters-work

If you have any further questions or concerns, please don’t hesitate to contact support and we will be happy to assist you.

Update September 20, 2016 4:00 PM PDT:  This maintenance/changeover is complete, and things are looking good! We’re marking this post resolved, but leaving it visible for the MX record information. As always, please contact support if we can answer any questions.

Update September 20, 2016 3:30 PM PDT:  The first phases of this maintenance are going smoothly! We’re monitoring traffic on the new records and loads are stable. If you have any issues or questions, please contact support and let us know so we can help. Thanks for your patience!

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WebHostsStatus.com info on DreamHost

DreamHost: Spam Filtering Changes!

We are in the process of rolling out our new spam filtering service! This will begin at 3:00pm PDT, and should take roughly two hours. We will provide updates below as the changeover progresses.

During this maintenance window, anyone who is using our current junkmail/anti-spam filtering will be switched to our brand new, much more sophisticated and accurate filtering service, Vade Secure. We are very excited about this change as this is a major improvement from our previous junkmail/anti-spam service and we think you’ll agree.

There is a DNS change during this maintenance that may cause email deliverability issues if your domain is using external DNS (third party nameservers). If this is something you have set up for your domain, you will need to update your MX records to point to the following:

vade-in1.mail.dreamhost.com.
vade-in2.mail.dreamhost.com.

If your DNS and mail are hosted here, you will not need to change any DNS MX records as we will update the MX records for you during this maintenance.

This changeover will only affect domains that have junkmail/anti-spam enabled on their domains. Domains not using our junkmail/anti-spam filtering will have zero configuration changes or DNS changes.

You can find more information on our new spam filters in our knowledgebase, here: https://help.dreamhost.com/hc/en-us/articles/215686647-Technical-details-on-how-Anti-spam-filters-work

If you have any further questions or concerns, please don’t hesitate to contact support and we will be happy to assist you.

Update September 20, 2016 3:30 PM PDT:  The first phases of this maintenance are going smoothly! We’re monitoring traffic on the new records and loads are stable. If you have any issues or questions, please contact support and let us know so we can help. Thanks for your patience!

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WebHostsStatus.com info on DreamHost

ixwebhosting: iis1300 – Webshell Down -Resolved

Our administrators are investigating an internal issue with Webshell on this server. During this time, Webshell will not be accessible but all other services will be up.

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WebHostsStatus.com info on ixwebhosting

HostExcellence: iis1300 – Webshell Down- Resolved

Our administrators are investigating an internal issue with Webshell on this server. During this time, Webshell will not be accessible but all other services will be up.

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WebHostsStatus.com info on HostExcellence

HostExcellence: Live Chat – Maintenance – Resolved

Live chat will be unavailable while our upstream provider for chat services performs maintenance.  We expect this to take 30 minutes and will be performed from 8:45  AM EDT through 9:15 AM EDT.

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WebHostsStatus.com info on HostExcellence

HostExcellence: Live Chat – Maintenance

Live chat will be unavailable while maintenance is being performed.  We expect this to take 30 minutes.

Read the original post here


WebHostsStatus.com info on HostExcellence

ixwebhosting: Live Chat – Maintenance – Resolved

Live chat will be unavailable while our upstream provider for chat services performs maintenance.  We expect this to take 30 minutes and will be performed from 8:45  AM EDT through 9:15 AM EDT.

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WebHostsStatus.com info on ixwebhosting

ixwebhosting: Live Chat – Maintenance

Live chat will be unavailable while maintenance is being performed.  We expect this to take 30 minutes and will be performed from 8:45  AM EDT through 9:15 AM EDT.

Original post


WebHostsStatus.com info on ixwebhosting